Get in Touch With Us
Whether you have a question about one of our casino reviews, spotted something that needs updating, or want to explore working with us, this page explains how to reach the team at Online Casinos Australia and what happens when you do.
How to Contact Us
Email is the most direct way to reach us. Every message is read by a real person, and we aim to reply within two Australian business days. Send your enquiry to [email protected]
A brief description of what your message is about helps us route it to the right team member quickly — whether that is editorial, partnerships or something else entirely.
What You Can Write to Us About
We cover a wide range of topics across the site — from bonus terms and payment methods to non-GamStop casino options — and we welcome messages on any of them. Common reasons readers get in touch include:
- Questions about our reviews — If something in our casino comparisons is unclear, or you want more detail on a specific rating, we are happy to explain our thinking.
- Corrections and factual updates — Bonus terms, withdrawal limits and licensing details change. If you spot something on our site that looks out of date or inaccurate, please flag it. We take accuracy seriously and investigate every report.
- Content suggestions — Is there a casino, payment method or topic you would like us to cover? Reader input shapes a meaningful part of what we research and publish.
- Editorial and partnership enquiries — If you represent an operator or a related organisation and want to discuss how we might work together, introduce yourself and outline what you have in mind. We review all approaches on their merits.
- Responsible gambling concerns — If you or someone close to you is experiencing difficulties with gambling, please mention this in your message and we will direct you to appropriate support services available to Australians.
What to Expect After You Write to Us
When your message arrives it is reviewed by a member of the editorial team — not filtered by an automated system. You will receive a reply from an actual person who has read what you sent.
Our standard response window is two Australian business days. During periods of high volume it may take a little longer, and we appreciate your patience. We follow up on every message that warrants a reply.
About Our Editorial Standards
Online Casinos Australia is an independent comparison site. Our rankings and reviews are based on structured research and editorial assessment — commission arrangements with operators do not determine which casino ranks where or how it is described. If you believe a review is inaccurate or unfair, we want to hear from you, and we will look at it again.
We are also transparent about the commercial side of what we do: the site may earn a referral fee when a reader follows a link and registers with a casino. That relationship is disclosed on our review pages, and it does not override editorial judgement.
Responsible Gambling Support in Australia
Our site covers offshore online casinos available to Australian adults aged 18 and over. If gambling is causing harm, free confidential support is available around the clock through the National Gambling Helpline on 1800 858 858, and through Gamblers Anonymous Australia and Gambling Help Online at gamblinghelponline.org.au. Please reach out — these services exist specifically for situations like this.
Thank you for visiting this page. We look forward to hearing from you.